Broadband

Solutions for Broadband Service Providers

In an increasingly highly competitive environment where bandwidth is a commodity, service differentiation via personalized services is a key. At the same time, network complexity is increasing dramatically, slowing down service rollout and increasing demands on network operations.

These two contradicting force s require a new approach to network operations that focuses on service and subscriber operations. To overcome the operation hurdles created by many subscriber-aware elements today’s networks employ, a new breed of subscriber and service provisioning and management is required.

neXus by ComAbility is a subscriber-centric, end-to-end solution for service providers consolidating subscriber and service operations in one platform and hiding network complexity from service providers. This enables quick service rollout, service personalization and cost-effective subscriber operations.

neXus solutions for Broadband/DSL service providers cater to the following:

Service Management and Provisioning

neXus’ Service Management and Provisioning enables quick creation of services and flawless service provisioning and management.  Its comprehensive, simple-to-use interface enables overall management of services, hiding network complexity from the operator and greatly facilitating service rollout throughout the network.

Subscriber Management and Provisioning

neXus’ Subscriber Management and Provisioning provides a single interface for subscriber management, service subscription and troubleshooting.

Service providers can control all network aspects of a subscriber with a single interface that enables provisioning and control of subscriber’s connectivity, associated L4-L7 services, and advanced business rules.

With neXus Subscriber Management and Provisioning service, providers have one single interface for debugging and troubleshooting any subscriber-related activity.

neXus Subscriber Management and Provisioning reduces time-to-market for service association and activation, enhances subscriber experience due to reduced time-to-resolution, and dramatically reduces the number of issues.

Subscriber Ownership and Partitioning

neXus’ Subscriber Ownership and Partitioning enables service providers to designate administrative profiles within different subscriber groups and services. Subscriber Ownership and Partitioning thus supports a range of wholesale scenarios required by service providers to support Virtual Operators, Corporate account management, Enterprise or SMB management, and subscriber self-management.

neXus Single interface to the network

To support Service Providers’ need for differentiated, personalized services, more and more elements have been added to the service providers networks in recent years, resulting by increased network complexity and more elements to provision and control. Service providers currently require a solution management rather than any product- specific management.

neXus provides a single interface to the network thus enabling an end-to-end solution-level management rather than product specific management. By having a single interface to the entire subscriber and service management portfolio, service providers reduce their operation expenses, service errors as well as costly troubleshooting time.

Furthermore, neXus’ allows service providers to greatly reduce the time between a new service conception by Marketing to its implementation in the network, resulting in fast service rollout and quicker revenues.

Advanced and Personalized Services

One of the major challenges that service providers face is network congestion, typically created by a small percentage of users. Traffic shaping, bandwidth tiers per user, personalized service packages and billing models help service providers overcome these challenges and realize more revenues from their networks.

Service providers also strive to retain their subscriber base and provide their premium customers with quality of service and content on demand.

neXus single interface and friendly intuitive GUI helps service providers launch personalized services quickly and effortlessly thanks to the single interface that hides the implementation complexity from network administrators.

Self-Care & Service Selection Portal

neXus provides a self-care portal that enables subscribers and Corporate accounts to control and change any of their services or add new ones, top-up their prepaid accounts, or order services such as bandwidth on demand. Service providers use the self-care platform to reduce their operational expenses while offering their customers a richer, personalized experience.